General
On the subject line of your e-mail message, please include the words "BOOK ORDER" or "BOOK INQUIRY" and the name of the series, if any (e.g.,"NANCY DREW") - this way we can more easily distinguish customers' e-mail from junk e-mail and spam. In the message area, please include each book's ID number, title, author and price ("copy-and-paste" works well), plus your name and mailing address (including zip/post code - and country, if not the USA). We will respond promptly to:
(a) confirm the availability of the book(s) in your order; and give you a more detailed description of the condition;
(b) give you an itemized invoice, including applicable shipping and handling (s/h) charges and insurance; and
(c) give you any further instructions and terms.

Shipping and Handling (s/h)
We will usually give you a choice to ship books by USPS Priority Mail, Parcel Post or Media Mail which will be reflected in the shipping costs that we quote you. Priority Mail will have your books to you in 2-3 days instead of 5-10 for Parcel Post or Media Mail.  Thin books will always be sent by Priority Mail (or Express Mail if you need them quickly).  Large orders (over 15 lbs and $100) will generally be shipped by UPS Ground. Note that Priority Mail is only available for USA mailing addresses; to Canada, South America, Europe, Asia, Australia, and other overseas addresses, both surface and air mail s/h costs will be quoted. Shipping rates to Canadian and other non-USA addresses will be higher, so it is important that you disclose to which country the books will be shipped, if it is not the USA.

We do not directly accept credit cards - although they can be
used via PayPal even if you do not have a PayPal account. 
 We apologize for this possible inconvenience

 
Note that you will see the email address of "dcr5325@aol.com" on the PayPal account; it's OK - it was the original name of the PayPal account

Payments
Payment for orders must be made in US dollars either by personal check, cashier's check, or USPS Money Order*. We also accept electronic payments through PayPal sent to the following PayPal account: readingwell@gmail.com

Click here if you are ready to make a PayPal payment - you will be taken to a page on our website which will enable you to complete your payment easily. Or you can log into your PayPal account the way you always do. PayPal accepts payment by credit card or checking account, as well as your PayPal balance. 

* USA CUSTOMERS:  Sorry, but we no longer accept money orders (sometimes called Money-Grams) purchased from Wal-Mart or other stores because our bank will not accept them. Apparently, there are too many forgeries in circulation. We trust you, but you may not know if you have been sold a counterfeit money order.  So If you want to pay with a Money Order, please obtain it at a Post Office. 

CANADIAN CUSTOMERS: We no longer accept Canada Post postal money orders; they do not have a 9-digit routing number, and our bank must send them off for collection before crediting the funds.

PayPal really is easy to use and convenient in that it allows us to ship your order sooner. Shipping for payments made by cashier's check and money order will also take place sooner following receipt of payment by mail. However, if you send a personal check (see note below), shipping cannot occur until the check has cleared your bank, usually seven business days after being deposited in our bank account.

Note: Unless you are a repeat customer, or we have given our OK, a personal check is generally not an option for orders over $15.00. Instead, please send a cashier's check or money order if you prefer to pay by mail. We have yet to find a bank that can conveniently tell us in a timely manner when a personal check actually clears the payer's bank.